SHIPPING & RETURNS
We will send most of our goods by DHL
About shipping time:8-11 days after payment to your door,after 4 days of payment,we will upload the tracking number to website.
Website for tracking:http://www.cn.dhl.com/en.html
About Shipping cost:the free shipping products is including the DHL shipping cost from our factory to your door.But it is not with
custom charge and any other extra cost from DHL in your side.
We will not take responsible for the damage during shipping after we make the very secure package. If you find the package case
or products was broken when you get the goods. Please take a photo of the package case and apply compensation from the shipping
agency in your city within 24 hours. And please send the picture to us, too. We will transfer it to our shipping agency to handle this issues.
Some countries are hard for custom clearance,so we have to choose EMS.
About shipping time: about 20 days after payment to your door, after 4 days of payment, we will upload the tracking number.
Website for tracking: http://www.ems.com.cn/english.html
About shipping cost: Because the EMS shipping cost is higher than normal one ,we have to charge some extra cost for it.
We will not take responsible for the damage during shipping after we make the very secure package. If you find the package
case or products was broken when you get the goods. Please take a photo of the package case and apply compensation from
the shipping agency in your city within 24 hours. And please send the picture to us, too. We will transfer it to our shipping agency
to handle this issues.
About custom clearance:
1.We will usually declare lower value on invoice to help you save the custom tax. It should be 20USD or 50USD depends on the
size of package. Please talk with us if you need special value on invoice.
2. We will use “control panel ”or “electric wire” instead of firing system or ignition on invoice. So please don’t mention any words
like fireworks,ignition or firing system when you handle the customs clean.
3.Generally speaking,the DHL will help you handle the customs clean. And sometimes they will pay customs tax for you and then
charge when they dispatch. Otherwise,you need to pay the tax first and then they will arrange shipping. Please keep your phone
or TEL phone available. If they can’t contact with you during one week. The package will be return to sender. It will have very
high costs because of the return.